Privacy Policy

1. Introduction

CommonsClearanceHub ("we," "our," or "us") is dedicated to defending your personal information. This Privacy Policy elucidates our procedures related to the collection, usage, exposition, and protection of your data when you engage with our website commonsclearancehub.sbs or use our yacht charter offerings.

Your agreement to the data handling described in this document is implied by your utilization of our services. The policy respects all relevant privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) as well as other Canadian privacy laws.

2. Information We Collect

2.1 Personal Information

Personal information is gathered from you on a voluntary basis when you:

• Reserve a yacht charter
• Reach out to us via our website or telephone
• Sign up for our newsletter
• Complete any forms on our site
• Engage in our surveys or special offers

The information collected may include:

• Your name, contact details (email, telephone, address)
• Financial details for transactions (handled securely by external services)
• Preferences and specifications for charters
• Details of emergency contacts
• Any dietary restrictions or health-related information (if disclosed to us)

2.2 Automatically Collected Information

In the course of your website visit, we automatically accrue specific device and usage data:

• IP address and geographical details
• Type and version of your browser
• Visited pages and duration of site engagement
• Source websites
• Device particulars (model, screen resolution, etc.)

2.3 Cookies and Tracking Technologies

Cookies and comparable functionalities are employed on our webpage to improve your browsing experience. They facilitate us in:

• Recalling your site preferences
• Evaluating web usage and efficiency
• Offering tailored content
• Enhancing our services

It is possible to manage your cookie preferences through your browser's settings or our cookie consent tool.

3. How We Use Your Information

The information collected is used for purposes such as:

• Service Provision: To deliver yacht charter services, confirm reservations, and maintain communication regarding your bookings
• Customer Service: To attend to inquiries and provide support
• Transaction Handling: To manage financial operations and billing
• Safety and Security: To safeguard our operations and avert deceptive activities
• Promotion: To distribute marketing materials and news, assuming you've agreed
• Site Enhancement: To study visitor interaction patterns for website amelioration
• Legal Adherence: To conform with legal and regulatory stipulations

4. Disclosure and Sharing of Information

Your personal information is neither sold to nor exchanged or leased with third parties. Nonetheless, we may divulge your data in these instances:

4.1 Service Providers

Your information might be shared with trusty third-party vendors that assist us in various services including payment processing, web hosting and upkeep, email marketing, analytics, customer service, and more.

4.2 Legal Obligations

There could be a necessity to share your data due to legal requirements or in accordance with legal proceedings, judicial orders, exigent circumstances, or inquiries regarding possible illicit activities.

4.3 Business Changes

In case of a merger, acquisition, or asset sale, your personal data may be part of the transferred assets.

5. Data Security

To secure your personal information against unauthorized access, amendments, exposure, or annihilation, we have established suitable technological and organizational safeguards including encryption, protected servers, entry controls, routine evaluations, and staff training.

Nevertheless, as no internet transmission or electronic storage method is entirely secure, we cannot assert absolute security for your data.

6. Data Retention

We retain your personal data only for as long as needed to fulfill the objectives it was accrued for, or as dictated by law. Standard retention spans include:

• Charter bookings: 7 years for tax and legal reasons
• Promotional communications: until you opt out or request deletion
• Web analysis: 26 months
• Customer interaction: 3 years following the last communication

7. Your Rights and Choices

You hold rights such as accessing, amending, erasing (subject to legal limitations), portability, withdrawing from marketing, and managing cookies. For exercising these rights, please contact us through the details given below.

8. External Services

8.1 Google Analytics

Google Analytics is used to evaluate site interactions. You can opt out using the Google Analytics Opt-out Browser Add-on.

8.2 Social Platforms

Our site may contain links to social platforms which have their own privacy protocols.

8.3 Financial Transaction Handlers

All transactions are conducted by PCI DSS-compliant external payment processors.

9. International Data Transfers

It is possible that we transfer and process your data in jurisdictions other than Germany, to which we ensure to adhere to suitable safeguards in accordance with privacy law requirements.

10. Protection of Minors

We do not intentionally solicit data from or market to children beneath the age of 13. If it comes to our attention that such data has been collected, please inform us immediately for prompt action.

11. Updates to This Privacy Policy

Modifications to this Privacy Policy may occur to mirror adjustments in our practices or legal mandates. We will inform you by updating the policy on our webpage, emailing registered users, or showing a notification on our platform. Your continued use of our services after the effective date signifies your acceptance of the terms.

12. How to Contact Us

For any queries regarding this Privacy Policy or our data handling practices, reach out to us at:

13. Google Ads User Consent Policy Compliance

We adhere to Google Ads user consent policies and you may modify your preferences relating to cookies/tracking at any time through our cookie settings interface.